Terms of Service

1. Acceptance of Terms

By creating an account or using CloudPath Academy ("the Platform"), you agree to these Terms of Service. If you do not agree, do not use the Platform. These terms apply to all users, including students, instructors, and visitors.

2. Account Registration & Eligibility

You must provide accurate information when creating your account. You are responsible for maintaining the security of your password and for all activity that occurs under your account. Notify us immediately at admin@cloudpathportal.com if you suspect unauthorized access.

Minimum age: You must be at least 13 years old. If you are in the EU, EEA, or UK, you must be at least 16 (or the lower digital-consent age set by your member state). If you are under 18, you confirm that you have parental or guardian consent. We do not knowingly accept registrations from anyone below the applicable age.

3. Subscriptions, Trials & Refunds

CloudPath Academy offers monthly subscription plans. All subscriptions automatically renew each month at the then-current price unless cancelled. You may cancel at any time through your billing settings or by emailing admin@cloudpathportal.com. Cancellations take effect at the end of the current billing period — you keep access until then.

Free trial: A 7-day free trial is available once per person. Using multiple accounts to claim multiple trials is prohibited.

Refunds: If you are unhappy with your first paid month, contact us within 14 days of the first charge for a full refund — no questions asked. Subsequent monthly renewals are non-refundable but you can cancel at any time. EU/UK consumers may have additional statutory rights of withdrawal under their local consumer protection law; those rights are not waived by these terms.

All prices are in USD. We reserve the right to change pricing with at least 30 days notice to existing subscribers; price changes apply only to billing cycles after the notice period.

4. Acceptable Use

You agree not to:

• Share your account credentials with others or resell access
• Scrape, copy, or redistribute course content without written permission
• Attempt to hack, disrupt, or reverse-engineer the Platform
• Use Ask Atlas to generate malicious code, exploit instructions, or harmful content
• Harass, threaten, or abuse other community members
• Submit false or misleading information, including in job applications claiming credentials you did not earn
• Use bots or automated tools to inflate XP, completion stats, or other metrics

5. Intellectual Property

All course content, lesson materials, platform code, designs, and branding are owned by CloudPath Academy. Your subscription grants you a personal, non-transferable license to access the content for your own learning. You may not reproduce, distribute, or create derivative works without explicit written permission.

Infrastructure code and projects you build during labs are yours. You are encouraged to include them in your portfolio.

6. Hands-On Labs & AWS Account Use

CloudPath labs are designed to run inside your own AWS Free Tier account. Each lab includes setup steps, expected costs (most labs stay within Free Tier), and explicit teardown instructions. You are solely responsible for any AWS charges incurred in your own account, including charges from forgetting to delete resources after a lesson. CloudPath provides cost-awareness lessons and teardown checklists but cannot directly control or refund charges in your account.

Managed lab sandboxes (where CloudPath provisions and cleans up the AWS environment for you) will be available in a future release. When available, those will be governed by additional acceptable-use rules — no commercial workloads, no cryptocurrency mining, no activities outside the curriculum. Abuse will result in immediate suspension.

7. Certificates and Credentials

CloudPath Academy certificates are issued upon completion of program requirements. These certificates represent your completion of our curriculum and are not official AWS or vendor certifications. Do not misrepresent CloudPath certificates as official vendor certifications.

8. Disclaimer of Warranties

The Platform is provided "as is" without warranty of any kind. We do not guarantee specific career outcomes, salary increases, or job placement. Results depend on individual effort, market conditions, and many factors outside our control.

9. Limitation of Liability

To the maximum extent permitted by law, CloudPath Academy shall not be liable for indirect, incidental, special, or consequential damages. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

We may suspend or terminate accounts that violate these terms, with or without notice. You may delete your account at any time from your settings page. Upon termination, your access to course content ends immediately.

11. Governing Law & Dispute Resolution

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these terms or the Platform shall first be addressed by good-faith informal negotiation between you and CloudPath. If unresolved within 30 days, disputes shall be resolved through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except where prohibited by applicable law.

Class action waiver: You and CloudPath agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. EU/UK consumers retain any non-waivable rights to bring proceedings in the courts of their country of residence.

12. Changes to These Terms

We may update these terms from time to time. We will notify you by email of material changes at least 30 days before they take effect. If you do not agree, you may cancel your subscription before the changes take effect. Continued use after the effective date constitutes acceptance.

13. Contact

Questions? Email admin@cloudpathportal.com.